We bring to the table a particular mix of technical skills, experience and a way of thinking that is often not practical for small-to-medium sized organisations to have in-house.
We are the antidote to inertia. We take all the vision statements, strategy days and blue sky thinking that businesses do, and turn them into action that makes change happen.
We are a utility player, and we understand business and membership inside out. It’s often our exposure to one industry that provides answers for another, or put simply, we’ve seen what works well and what is best avoided.
We can work at a strategic level to help Chief Executives and their boards to form business plans and the operational roadmaps to deliver them.
We also work at the operational level to implement change. We’ve helped companies deliver complicated business transformations which have included the installation of new IT platforms, redundancy processes, re-branding and establishing new internal systems that have made them more efficient and productive.
Our clients like that we get under the surface of their organisation, and the market they operate in to uncover the root causes of their business issues. They like that we’re down to earth and pragmatic, and we’re not afraid to tell them what they need to hear.
Companies use us to fill internal skills gaps. It’s common that a company will have a staff structure geared towards delivering operational output, but one that is less equipped to challenge the status quo and make necessary changes. We provide the set of skills required to understand, design and drive business transformations with a structured, logical process.
We collaborate closely with management and staff as well as being able to take on those large blocks of project work that aren’t practical to give to in-house staff members.
Maintaining momentum during a period of transformation can also be difficult for staff who are expected to deliver change in addition to their day to day activities. We’ve seen many instances where projects have stalled and reforms have not gone far enough for this reason. Our clients like that we maintain the energy and momentum required to make things happen.
Budgets rule. We work with big ones and small ones; but perhaps most importantly, our involvement has saved many of our clients from over-spending or committing valuable budget to the wrong activities.
Our work has been varied and, as well as our strategic activities, includes technology implementations, CRM, brand development, advertising, direct marketing, advocacy and marketing campaign creation, copywriting and content creation, digital marketing, and web development.
On the operations side, we’ve been involved in setting up new administrative systems including sourcing and onboarding new IT support, accountancy and HR partners as well as planning and delivering redundancy programs.
We have worked with government, associations and businesses in finance, construction, education, food and farming, media, healthcare, dentistry, pharmacy, the water industry, accountancy and the legal industry.